Privacy Policy
Understanding how we collect, use, and protect your personal information
Last updated: March 15, 2025
Introduction and Scope
rapitosevior Pty Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we handle your data when you use our financial technology tools and services. We operate under Australian Privacy Principles and comply with the Privacy Act 1988.
This policy applies to all personal information we collect through our website, mobile applications, and related services. By using our platform, you agree to the collection and use of information as outlined in this policy.
Information We Collect
Personal Information
- Full name and contact details including email addresses and phone numbers
- Financial information such as bank account details and transaction history
- Identity verification documents including driver's license and passport details
- Employment and income information for service eligibility assessment
- Credit history and financial standing through authorized credit checks
Technical Information
- Device information including IP addresses, browser types, and operating systems
- Usage patterns and interaction data with our platform features
- Location data when using mobile applications with location services enabled
- Cookies and similar tracking technologies for personalization
How We Use Your Information
We use your personal information for legitimate business purposes and to provide you with our financial technology services. This includes processing transactions, maintaining your account, and improving our platform functionality.
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Service Delivery | Contract Performance | Personal, Financial |
| Identity Verification | Legal Compliance | Identity Documents |
| Platform Improvement | Legitimate Interest | Usage Data |
| Marketing Communications | Consent | Contact Information |
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your data in specific circumstances to provide our services effectively and meet legal requirements.
We only share information with trusted partners who help us deliver our services and maintain strict confidentiality agreements.
- Financial institutions for payment processing and account verification purposes
- Credit reporting agencies for creditworthiness assessment when required
- Technology service providers for platform maintenance and data storage
- Legal and regulatory authorities when required by law or court orders
- Professional advisors including lawyers and accountants under confidentiality agreements
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
Access and Correction Rights
You can request access to your personal information at any time. We'll provide this information within 30 days of your request. If you find any inaccuracies, you can request corrections, and we'll update your records promptly.
Data Portability and Deletion
You can request a copy of your data in a structured format for transfer to another service provider. You also have the right to request deletion of your personal information, subject to legal retention requirements.
Marketing Preferences
You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting our privacy team directly. This won't affect service-related communications necessary for your account.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes both technical and organizational safeguards.
- End-to-end encryption for all data transmission and storage processes
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing by independent experts
- Employee training programs on data handling and privacy protection
- Secure data centers with physical access controls and monitoring
- Incident response procedures for potential security breaches
While we implement strong security measures, we also encourage users to maintain secure passwords and report any suspicious account activity immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 7 years | Legal compliance |
| Transaction Records | 7 years from transaction | Financial regulations |
| Identity Documents | 7 years after verification | Anti-money laundering |
| Marketing Data | Until consent withdrawn | User preference |
International Data Transfers
We primarily store and process your data within Australia using local data centers. However, some of our technology partners may process data internationally to provide our services effectively.
When we transfer data overseas, we ensure adequate protection through approved mechanisms such as standard contractual clauses and adequacy decisions. Countries we may transfer data to include the United States and European Union member states, all under appropriate safeguards.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze site usage, and provide personalized features.
Types of Cookies We Use
- Essential cookies for basic platform functionality and security
- Performance cookies to understand how users interact with our site
- Functionality cookies to remember your preferences and settings
- Marketing cookies to deliver relevant advertisements and measure campaign effectiveness
You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from children under 18 years of age. If we become aware that we've collected information from someone under 18 without parental consent, we'll delete this information promptly.
Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately for assistance with data removal.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. We'll notify you of any significant changes through email or prominent notices on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "last updated" date at the top indicates when changes were last made.
Making a Privacy Complaint
If you have concerns about how we've handled your personal information, you can lodge a complaint with us directly. We'll investigate your complaint and respond within 30 days with our findings and any corrective actions taken.
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC), which oversees privacy compliance in Australia. You can reach them at www.oaic.gov.au or by calling 1300 363 992.